I am a fifth-year student with experience in customer service and operational management through collaborations with companies like Optima Solutions and CGS. I am actively managing my own business, which has helped me develop practical skills in organization, planning, and leadership. I am results-oriented, communicative, and responsible, with a passion for outdoor activities that help me maintain a healthy balance between my professional and personal life.
As a Dispatcher at Roslin Iași, you will coordinate and manage the scheduling and movement of goods, vehicles, or personnel to ensure timely and efficient operations. Your duties include communicating with drivers, clients, and internal teams, monitoring routes and deliveries, and resolving any logistical issues that arise. Strong organizational skills, effective communication, and problem-solving abilities are essential. Basic computer proficiency and ability to work under pressure are required.
At Optima Solutions Iași, you are responsible for assisting customers via phone, email, or chat, offering support for various products or services. Your daily tasks include responding to inquiries, solving issues efficiently, and maintaining customer satisfaction. Strong communication skills and good knowledge of English or another foreign language are essential. Basic PC skills are required, and prior experience in customer service is an advantage but not mandatory.
Optima provides paid training, performance bonuses, and a friendly work environment with real opportunities for promotion.
As a Collection Agent at D&S Craiova, you will be responsible for contacting customers to collect overdue payments, negotiate payment plans, and resolve billing issues professionally and respectfully. You will maintain accurate records of interactions and follow company policies to ensure timely recovery of outstanding debts. Strong communication and negotiation skills, attention to detail, and resilience are essential. Prior experience in collections or customer service is an advantage.
D&S offers training, a supportive work environment, and performance-based incentives.
As a Customer Support Representative at CGS Romania, your role is to assist customers via phone, email, or chat with product or service-related inquiries. You’ll provide clear information, resolve complaints, and escalate technical issues when needed. Strong communication skills, English proficiency (B2–C1), and basic computer knowledge are required. Prior experience is a plus, but not mandatory – training is provided.
CGS offers competitive pay, bonuses, training, career growth opportunities, and flexible (including remote) work options depending on the project.
Dispatch coordination
Data entry
Customer relations
Work order management
Schedule management
Decision-making
Time management
Customer service
Problem-solving
Service coordination
Active listening
Incident reporting
Team collaboration
Prioritizing calls
Stress tolerance
Route planning
Traffic monitoring
Technical aptitude
Maintaining call metrics
Schedule coordination