Turtoi Luca

• Delivered high-quality service, ensuring an exceptional dining experience for guests.
• Managed guest orders, served food and beverages, and ensured prompt and accurate delivery.
• Worked with kitchen and bar staff to provide seamless service and meet customer needs.
• Assisted with event catering and handled special guest requests with attention to detail.

• Delivered high-level customer service, managing orders, serving food and drinks, and ensuring a pleasant dining experience for guests.
• Assisted customers with menu selections, offered recommendations, and provided exceptional service to boost sales.
• Maintained efficiency while managing multiple tables and addressing customer complaints or concerns.
• Collaborated closely with kitchen and bar staff to ensure timely and accurate order delivery.

• Assisted beach guests by setting up equipment, providing umbrellas, chairs, and ensuring comfort.
• Engaged with guests to provide excellent customer service, answering questions, and offering recommendations.
• Monitored the beach area for safety and cleanliness, ensuring a secure and enjoyable environment.
• Fostered positive relationships with clients, enhancing their vacation experience with personalized service.

- Provided customer support and assistance for the Veryfly project, managing inquiries and resolving issues related to travel bookings, flight changes, and covid 19 tests.
- Communicated with clients via phone, email, and chat to ensure seamless travel experiences and respond to inquiries efficiently.
- Delivered personalized service and troubleshooting for clients facing travel disruptions, ensuring resolutions and client satisfaction.
- Assisted customers with understanding the benefits of the Veryfly subscription service, guiding them through the booking process and addressing service-related questions.