Overview
Work History
Education
Skills
Timeline
Generic
UDUMA UDO OKPERE

UDUMA UDO OKPERE

AKURE,ONDO

Overview

15
15
years of professional experience

Work History

ASSOCIATE PARTNER

OMEGA CHOW
AKURE, ONDO
05.2022 - Current
  • Led strategic initiatives to enhance client engagement and satisfaction.
  • Developed comprehensive project plans to align with organizational objectives.
  • Collaborated with cross-functional teams to drive business development efforts.
  • Analyzed market trends to inform strategic planning and decision-making processes.
  • Facilitated workshops to promote team collaboration and innovation initiatives.
  • Identify opportunities for growth, expanding customer base, and increasing revenue.
  • Managing budget, forecasting revenue and controlling expenses.

Hotel/Restaurant Business Manager

ONESAN HOTEL
AKURE, ONDO
01.2018 - 04.2022
  • Managed daily hotel operations to ensure guest satisfaction and service quality.
  • Coordinated staff schedules to optimize workflow and coverage in hotel departments.
  • Oversaw inventory management for supplies, ensuring timely replenishment and organization.
  • Assisted in developing marketing strategies to promote hotel services and events.
  • Implemented customer feedback processes to enhance service delivery and guest experience.
  • Trained new staff on operational procedures and hotel standards for quality service.
  • Collaborated with vendors to negotiate contracts for supplies and services effectively.
  • Monitored compliance with health and safety regulations throughout hotel facilities.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.

Hotel Supervisor

HERITAGE CONTINENTAL HOTEL
AKURE, ONDO
07.2013 - 12.2017
  • Supervised daily hotel operations to ensure guest satisfaction and service quality.
  • Trained and mentored staff on hotel policies and customer service standards.
  • Coordinated room assignments and ensured timely housekeeping services were completed.
  • Assisted in managing front desk activities, including check-ins and check-outs.
  • Resolved guest complaints effectively to maintain positive relationships.
  • Monitored inventory levels for supplies, ensuring availability for staff use.
  • Implemented safety protocols to guarantee a secure environment for guests and staff.
  • Collaborated with management to enhance operational efficiency and service delivery.
  • Coordinated special events such as conferences or weddings at the hotel.
  • Prepared detailed reports on occupancy rates, room availability and rate changes.

DELIVERY CHEF

ROYAL BIRDS HOTEL
AKURE, ONDO
08.2010 - 06.2013
  • Prepared diverse dishes aligned with hotel menu specifications and customer preferences.
  • Managed kitchen inventory to maintain fresh ingredients and reduce waste.
  • Maintain a clean, organized, and efficient kitchen environment.
  • Ensure all food is prepared and handled safely to prevent contamination.
  • Assisting with my development and ensuring dishes meet quality and presentation standards.
  • Team collaboration: Working with other kitchen staff to ensure smooth service and meet customer demands.
  • Developed weekly specials to enhance dining experience for hotel guests.
  • Assisted in menu planning to align with seasonal trends and guest feedback.

Education

MBA - BUSINESS MANAGEMENT AND TECHNOLOGY

ADEKUNLE AJASIN UNIVERSITY AKUNGBA AKOKO
ONDO STATE
08-2012

GED -

FEDERAL UNIVERSITTY OF TECHNOLOGY OWERRI
IMO STATE
12-2002

High School Diploma -

FEDERAL POLYTECHNIC OKO
ANAMBRA STATE
11-2000

Skills

  • Strategic planning
  • Project management
  • Market analysis
  • Budget management
  • Client engagement
  • Business development
  • Customer relationship management

Timeline

ASSOCIATE PARTNER

OMEGA CHOW
05.2022 - Current

Hotel/Restaurant Business Manager

ONESAN HOTEL
01.2018 - 04.2022

Hotel Supervisor

HERITAGE CONTINENTAL HOTEL
07.2013 - 12.2017

DELIVERY CHEF

ROYAL BIRDS HOTEL
08.2010 - 06.2013

MBA - BUSINESS MANAGEMENT AND TECHNOLOGY

ADEKUNLE AJASIN UNIVERSITY AKUNGBA AKOKO

GED -

FEDERAL UNIVERSITTY OF TECHNOLOGY OWERRI

High School Diploma -

FEDERAL POLYTECHNIC OKO

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