Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ungureanu  Stefan

Ungureanu Stefan

Operations & Process Improvement
Bucharest

Summary

Results-driven Manager with 5+ years of experience in process optimization, team coordination, and project management across production, logistics, and IT industries. Proven ability to lead complex projects, manage cross-functional teams, and deliver measurable improvements in efficiency, cost reduction, and digital transformation.

Skilled at combining strategic vision with a hands-on leadership style, I drive operational excellence and sustainable growth while fostering collaboration and accountability within teams.

Overview

7
7
years of professional experience
4
4
Certifications

Work History

Process Improvement Specialist

SIAD Romania
08.2023 - Current
  • Directed and optimized logistics operations across 20+ warehouses nationwide, ensuring seamless supply chain performance and reducing delivery bottlenecks.
  • Redesigned and automated processes within JD Edwards (ERP), contributing to company-wide digital transformation and real-time operational control.
  • Led and coached operational teams, fostering a results-oriented mindset and preparing them for technological change.
  • Partnered with production and technical departments to implement standardized procedures, improving productivity and reducing errors.
  • Acted as a change management driver, aligning teams with the company’s growth vision.


Key Achievements:

  • Increased logistics efficiency and reduced operational costs.
  • Delivered measurable improvements in productivity (+15%) by streamlining workflows.
  • Strengthened organizational culture through innovation and continuous improvement.

Project Manager (Data Migration)

Alliance Healthcare
02.2023 - 05.2023
  • Managed a large-scale data migration project for over 1,000 users, completed within scope, time, and budget.
  • Led a team of 4–7 members, including recruitment, training, and performance oversight.
  • Oversaw project planning, risk management, and milestone tracking, ensuring full delivery within strict deadlines.
  • Collaborated with internal and external stakeholders to define requirements and validate migration processes.


Key Achievements:

  • Delivered a flawless migration with zero business disruption.
  • Achieved 100% of project KPIs and stakeholder satisfaction.

IT Support Specialist / Team Lead

MSCS Support Remote Italy
02.2019 - 05.2023
  • Coordinated IT support activities for international users, ensuring fast response times and effective resolution of incidents.
  • Prioritized and managed critical tickets, maintaining high service quality.
  • Conducted training and knowledge transfer sessions to enhance user adoption of new systems.
  • Participated in testing and implementation of new technologies, acting as a consultant for operational teams.


Key Achievements:


  • Reduced incident resolution times by 20% through improved workflows.
  • Enhanced user satisfaction by implementing proactive support and clearer procedures.

Education

Bachelor of Science - Automation And Applied Informatics

Technical University of Civil Engineering Bucharest
Bucharest
04.2001 -

Skills

Core Competencies:

Certification

Project Manager

Timeline

Health & Safety Inspector

05-2025

Power BI Developer

09-2024

Project Manager

05-2024

Process Improvement Specialist

SIAD Romania
08.2023 - Current

Systems Engineer

07-2023

Project Manager (Data Migration)

Alliance Healthcare
02.2023 - 05.2023

IT Support Specialist / Team Lead

MSCS Support Remote Italy
02.2019 - 05.2023

Bachelor of Science - Automation And Applied Informatics

Technical University of Civil Engineering Bucharest
04.2001 -
Ungureanu Stefan Operations & Process Improvement