Valentin TAMAS

At eMAG, I am responsible for the Order Management area, overseeing a diverse portfolio of internal products, including: transfer and stock management applications, the order reservation system, online payments backend module, custom discount engine, manual order allocation flow, customer risk tool, customer snapshot app, travel and RCA insurance app, electronic license issuance system, and the AI-powered Chatbot.

My daily tasks are to:
• coordinate and collaborate with two high-performing product development teams, including technical leads, software engineers and architects, and QA specialists;
• work cross-functionally with other Product Owners and Project Managers to plan and execute new product initiatives and improvements;
• gather, analyze, and prioritize internal user feedback and feature requests across departments;
• Manage and maintain the product backlog to ensure clarity and alignment with business goals;
• collaborate closely with support teams to identify and resolve product flow issues and improve operational efficiency;
• enhance and maintain product documentation using flowcharts, Confluence pages, and MkDocs for internal transparency and handover readiness;
• consistently meet deadlines and deliver value in a fast-paced, agile development environment;
• strengthen cross-team communication through regular interactions with key stakeholders from Customer Care, Warehouse Management, Corporate, and Commercial departments.

• Coordinated Bringo developments (client and courier apps, website and backend platforms);
• Worked as liaison between dev team, Bringo team and Carrefour stakeholders;
• Created roadmap for e-commerce developments;
• Kept track of budget regarding developments;
• Created business process flow diagrams as basis for designing new product features.
• Focused on building critical features upfront in order to identify constraints and technical challenges.

I contributed to the development of a custom Warehouse Management System (WMS) for the eCommerce logistics hub used by Carrefour, helping streamline operations and inventory flows.
Also participated in the design and development of the company’s main website, improving user experience and performance.
Implemented tailored IT solutions while working in Agile teams, ensuring timely delivery and continuous iteration based on feedback and evolving business needs.

My daily tasks were to:

• own and prioritize product backlog;
• oversee entire product deployments from vision and creation to rollout and delivery;
• collect business requirements from stakeholders and translate business specifications into technical language;
• set priorities based on alignment with business goals and deliver to commitments;
• determine features and design of various internal used apps (WMS and picking app);
• improve business requirements through sessions with stakeholders;
• offer support, yet negotiate effectively with stakeholders and internal customers.

• Implemented custom IT solutions and website design using Agile methodology;
• Assisted with elaboration of Epics, Themes and Features into user stories;
• Improved business requirements through sessions with stakeholders;
• Maintained a collaborative relationship with suppliers and organize campaigns (planning, implementing and reporting);
• Planed, implemented and monitor the marketing strategy;
• Analyzed and improved internal processes.

• Improve and expand product categories and web pages;
• Collaborate with suppliers to update product range and improve content;
• Create campaign materials and promotional newsletters;
• Manage and monitor marketing campaigns and create reports;
• Track and coordinate technical implementation of designated projects;
• Ensure support and good operation of different systems and pieces of equipment used by the team.