Vasi Nemes
Program Delivery Manager
Timisoara
Summary
Focused Project Manager adept at planning, directing, and maintaining continuous operations in various departments. Applying an analytical approach to operations for constant process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Project Manager of Implementation Services
Postclick: Instapage (2 yrs 7 mos)
Timisoara
12.2019 - 06.2022
- Managed the daily client communication and oversaw the business requirement implementation by coordinating the Development and Design Teams.
- Developed project plans and managed Web App projects using methodologies to guide projects from conceptualization to implementation and maintenance.
- Keeping projects on schedule and within budget while serving as project leader.
- Directed project scope and cost, and implemented appropriate change management processes to keep the project on track.
Customer Success Consultant
Postclick: Instapage (2 yrs 2 mos)
Timisoara
10.2017 - 11.2019
- Provided direct customer support to internal and external customers.
- Evaluated customer issues to determine areas needing improvement and implemented proactive corrections.
- Helped large volume of customers daily and focused on customer satisfaction.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Project Manager
Dynata (Previously SSI) (3 yrs 4 mos)
Timisoara
06.2014 - 09.2017
- Coordinated and implemented survey projects across different markets.
- Interacted with clients on technical aspects of the product, status, and progress.
- Ensured that projects were delivered on budget and met the client’s requirements.
Data Processing Analyst
Dynata (Previously SSI) (2 yrs 7 mos)
Timisoara
11.2011 - 05.2014
- Researched and resolved issues regarding the integrity of data flow in the databases.
- Worked closely with the Development Team.
- Kept up to date with new processes and procedural enhancements.
Education
Bachelor Degree - Business Administration, Management And Marketing
Tibiscus University
Timisoara 04.2008 - 04.2011
Baccalaureate Degree - High School of Economics And Finance
"Gheorghe Dragoş" Economic College
Satu Mare 04.2002 - 04.2006
Skills
Project planning and development
Client communication
Interpersonal skills
Problem-Solving
Adaptability
Tools
Jira, Asana, Acello, Trello, Microsoft Office Suite, SPSS
Hobbies
Traveling, Hiking, Snowboarding, Arsenal Football
Timeline
Project Manager of Implementation Services
Postclick: Instapage (2 yrs 7 mos)
12.2019 - 06.2022
Customer Success Consultant
Postclick: Instapage (2 yrs 2 mos)
10.2017 - 11.2019
Project Manager
Dynata (Previously SSI) (3 yrs 4 mos)
06.2014 - 09.2017
Data Processing Analyst
Dynata (Previously SSI) (2 yrs 7 mos)
11.2011 - 05.2014
Bachelor Degree - Business Administration, Management And Marketing
Tibiscus University
04.2008 - 04.2011
Baccalaureate Degree - High School of Economics And Finance
"Gheorghe Dragoş" Economic College
04.2002 - 04.2006