VERIGUT MARIUS
Brasov,Harman
Summary
Dynamic professional with expertise in market development, problem solving, and market analysis. Demonstrates strong skills in customer interaction and contract negotiation, driving business growth and fostering client relationships. Committed to leveraging analytical skills to enhance market strategies and achieve organisational objectives.
Overview
3
3
Languages
39
39
years of professional experience
Work history
Country manager
CLASSEN Pol
Romania
2009.01 - 2026.09
- Accountable for selling in Romania, including overall customer satisfaction;
- Captured over 10% market share for main product, contributing to overall sales growth.
- Increased market share in average by 7% over the course of a year.
- Grew number of customers by 12% annually.
- Negotiated and closed contracts with key players of the market.
- Managed regional sales team of 3, driving performance and team cohesion.
- Created and directed sales team training and development programs.
- Trained all sales staff for new store location.
- Maintained friendly and professional customer interactions.
- Cultivated customer loyalty through tailored engagement strategies, enhancing repeat business.
- Monitored customer preferences to determine focus of sales efforts.
- Shared product knowledge with customers while making personal recommendations.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Resolved an average of 10 customer complaints per month regarding sales and service.
- Determined merchandise price schedules and discount rates.
- Trained in negotiations and time management.
- Cultivated customer loyalty through tailored engagement strategies, enhancing repeat business;
Cash desk manager
Celebrity Cruises, Inc.
USA
2000.01 - 2009.01
- Ensured the established procedures to maintain, balance and reconcile the assigned casino assets
- Supervised and prepared all transaction summaries to balance accounts;
- Coordinated Casino accounting activities to ensure accurate financial reporting;
- Trained and monitored subordinate employees to deliver high-quality service;
- Mentored and developed staff through on-the-job training to improve performance and prepare for advancement.
- Mentored, developed and provided on-the-job training to his staff to strengthen their current performance and to prepare them for future advancement... more
- Conducted performance appraisals;
- Cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment;
- Developed strategies to enhance customer loyalty through effective interaction.
Sales Manager
Celebrity Cruises
1998.01 - 2000.01
- Developed strategies to strengthen customer relationships, resulting in improved service quality.
- Focused on building customer loyalty through effective interactions.
- Managed budgets, supplies, and training for sales attendants to optimise sales operations.
- Enhanced communication among team members to improve collaboration and efficiency.
Guest Relations Manager
Royal Carribean
1996.01 - 1998.01
- Developed customer loyalty through tailored interaction strategies that fostered positive guest experiences
- Organised and coordinated team activities to enhance collaboration and service delivery
- Maintained an efficient and smooth operation
- Implemented company policies and procedures to ensure compliance and operational consistency
- Training all employees under my supervision
- Conducted performance appraisals
- Anticipating challenges that may arise... more
Front Desk
SC ARO PALACE SA
Brașov
1988.01 - 1996.01
- Managed guest check-in and check-out procedures to enhance operational efficiency;
- Assisted guests with inquiries and bookings at concierge desk, providing tailored recommendations and support.
- Coordinated guest reservations to ensure optimal occupancy and guest satisfaction;
- Customer Interaction, Teamwork and +2 skills
Education
Economist, Banking and Financial Support Services
DIMITRIE CANTEMIR UNIVERSITY
1 2011 - 1 2014
Hotel Manager, Hotel, Motel, and Restaurant Management
Ministry of Education, Research and Youth
Bucharest, Romania 1 2007 - 1 2007
Hotel/Motel Administration/Management
National Tourist Organization of Greece
1 1995 - 1 1995
Engineering Mechanics
Dr. I. Mesota High School
Brasov, Romania 1 1983 - 1 1987
Skills
- Market Development
- Market Analysis
- Sales Strategy
- Contract Negotiation
- Branding strategy development
- Customer engagement
- Problem Solving
- Global perspective
- Sustainable practice implementation
Languages
English
Native
German
Beginner
Italian
Elementary
Timeline
Country manager
CLASSEN Pol
2009.01 - 2026.09
Cash desk manager
Celebrity Cruises, Inc.
2000.01 - 2009.01
Sales Manager
Celebrity Cruises
1998.01 - 2000.01
Guest Relations Manager
Royal Carribean
1996.01 - 1998.01
Front Desk
SC ARO PALACE SA
1988.01 - 1996.01
Engineering Mechanics
Dr. I. Mesota High School
1 1983 - 1 1987
Hotel/Motel Administration/Management
National Tourist Organization of Greece
1 1995 - 1 1995
Hotel Manager, Hotel, Motel, and Restaurant Management
Ministry of Education, Research and Youth
1 2007 - 1 2007
Economist, Banking and Financial Support Services
DIMITRIE CANTEMIR UNIVERSITY
1 2011 - 1 2014