Vicentiu Julia Gina
Bucharest,Romania
Summary
Cross-functional manager with strengths in operations coordination, team supervision, and import process control. Combines hands-on work in customs documentation, supplier coordination, inventory management, and stakeholder communication with recruitment, staff training, and SOP implementation to support smooth daily execution and reliable service across multiple business areas.
Overview
5
5
Languages
1
1
Certification
22
22
years of professional experience
Work History
Manager
GOLDEN EAGLE FOR TRADING AND INDUSTRIES
Bucharest, Romania
09.2024 - Current
- Supervised operations team members, streamlining daily workflows and enhancing overall efficiency.
- Managed Saga ERP operations, entering data for inventory tracking consistently.
- Maintained client and distributor relationships while supervising safe deliveries.
- Recruited sales agents and office managers, then delivered full onboarding training.
- Identified, analysed, and resolved logistics or customs bottlenecks, facilitating smoother supply chain operations.
- Mitigated risks by clearing customs blockers quickly and coordinating required actions.
- Coordinated import workflows with customs brokers and tracked document progress daily.
Area Coordinator
SC DEZICLEAN SRL
Bucharest
09.2021 - 08.2023
- Coordinated team of 20-30 employees across assigned area, prioritising workloads and optimising resource allocation to achieve operational goals.
- Managed regional recruitment, retention, and motivation strategies for teams.
- Identified training needs to enhance team capabilities and drive performance improvements.
- Prioritised daily workloads to meet targets within designated coverage area.
- Identified operational risks to prevent bottlenecks in workflows.
- Resolved complex issues and conflicts across region to maintain team cohesion and operational continuity.
- Conducted regular quality checks and audits across teams.
- Implemented SOPs to maintain branch compliance with internal requirements.
Department Manager
Mega Image
Bucharest
09.2020 - 08.2021
- Supervised, mentored, and coached department staff to raise performance levels.
- Streamlined retail workflows by implementing strategies that reduced losses.
- Coordinated daily department activities to ensure efficient workflow and timely task completion.
- Managed checkout operations, ensuring precise cash handling and accurate till reconciliation.
- Ensured compliance with financial procedures while consistently delivering high-quality customer service.
Manager
Oxygen Style S.R.L.
Bucharest
08.2011 - 07.2018
- Managed daily salon operations, ensuring premium customer service and maintaining high hygiene standards.
- Managed client relations and marketing efforts to enhance salon visibility.: Developed and implemented local marketing campaigns and loyalty programmes to increase client retention; managed the salon's reputation by professionally resolving customer feedback.
- Led shift scheduling and optimised chair and room occupancy.
- Coordinated appointment scheduling, facilitating smooth daily service delivery.
- Supervised inventory levels for professional products and retail items, negotiating terms with beauty suppliers to optimise costs.
Manager
S.C Elena Trading SRL
Bucharest
09.2004 - 07.2011
- Verified service quality through routine checks and follow-ups, ensuring customer satisfaction and adherence to standards.
- Implemented discount policies and supervised promotions across the store.
- Recruited and trained team members, enhancing store coverage and team capability.
- Reported on store performance, identifying growth opportunities to inform strategic improvements.
- Delivered exceptional customer service on the sales floor, assisting shoppers with inquiries and ensuring a positive shopping experience.: Maintained a clean, welcoming, and well-stocked store; built good relationships with regular customers and handled day-to-day requests.
- Oversaw daily inventory management, ensuring product availability and freshness through regular stock checks and supplier communication.: Monitored inventory levels daily, checked product expiration dates to minimize waste, and placed orders with suppliers to prevent empty shelves.
- Executed promotional strategies to enhance sales, focusing on items nearing expiration to optimise inventory turnover.: Implemented store discounts and promotional displays, focusing on clearing stock for items close to expiration.
- Managed staff recruitment and training processes, creating weekly schedules to ensure adequate coverage and operational efficiency.: Managed the hiring, training, and weekly shift schedules for the store's cashiers/sales staff to ensure smooth daily operations.
Education
University (graduate) - Marketing
Spiru Haret
Bucharest01-2011
Skills
- SAGA ERP, import documentation, inventory control, supplier payments Coursework in digital marketing and e-commerce
Client and beneficiary relations, supplier coordination and customer service developed across logistics, retail and service roles
- Organisational and managerial skills
Team coordination, recruitment and onboarding, staff scheduling, workload allocation, procedure implementation and quality monitoring
- Communication skills
Driving licence
- Driving licence
Certification
- Foundations of Digital Marketing and E-commerce 2024
- Customer engagement
- Marketing strategies
- Web analytics and SEO
- SEO
- Brand awareness
- Marketing analytics
- Performance marketing
- Performance Measurement
- Digital Marketing
- Marketing
- Search Engine Marketing
- Data Storytelling
- Attract and Engage Customers with Digital Marketing Skills 2024
- Customer Engagement
- Marketing Strategies
- Web Analytics and SEO
- Brand Awareness
- Marketing Analytics
- From Likes to Leads: Interact with Customers Online May 2024
- Driving engagement
- Content Creation
- Content Performance Analysis
- Brand AwarenessBrand Awareness
- Social Media Content
- Social Media Marketing
- Paid media
- Content Scheduling
- Social Media Management
- Digital Advertising
- Email Marketing
- Campaign Planning
- Customer Retention
- Category: Campaign Management
- Promotional Strategies
- Digital Marketing Campaigns
- Personally Identifiable Information
- Information Privacy
- Key Performance Indicators (KPIs)
- Marketing Automation
- Digital Analysis
Languages
Romanian
First Language
English
Advanced
C1
Spanish
Elementary
A2
Greek
Elementary
A2
French
Beginner
A1
Timeline
Manager
GOLDEN EAGLE FOR TRADING AND INDUSTRIES
09.2024 - Current
Area Coordinator
SC DEZICLEAN SRL
09.2021 - 08.2023
Department Manager
Mega Image
09.2020 - 08.2021
Manager
Oxygen Style S.R.L.
08.2011 - 07.2018
Manager
S.C Elena Trading SRL
09.2004 - 07.2011
University (graduate) - Marketing
Spiru Haret