Victor Matei

During my time as a Customer Support Representative, I worked closely with clients, offering assistance, guidance, and tailored solutions to a wide range of inquiries and issues. I developed strong communication and problem-solving skills by interacting daily with dozens of customers, ensuring their needs were met in a timely and professional manner. Working with one of the most reputable energy companies in Romania taught me the importance of patience, empathy, and accuracy in customer interactions. I handled both phone and written communication, maintained detailed records, and collaborated with internal departments to resolve complex situations. This experience helped me grow both personally and professionally, and reinforced my ability to remain calm and efficient under pressure.

Provided friendly and efficient table service, took orders, served food and beverages, and ensured a pleasant experience for all guests.Maintained a clean and organized enivronment, worked well under pressure, and developed strong teamwork and communication skills.