Reading books on Fraud, Investigation, Intelligence, Cybercrime, and Banking Crimes
Victor Popov
Compliance Analyst
Corby
Summary
PERSONAL PROFILE An experienced Compliance/Counter Fraud specialist seeking a dynamic and challenging organization to further enhance my professional development to better benefit your company. I am highly organized, binging valuable experience in fraud investigations from the banking sector. I hold an MSc in Fraud Investigation Management and a bachelor’s degree in Law. I am also an efficient team leader focused on developing relationships with clients based on trust and ethics. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
1
1
English language advanced
1
1
Rissian language advanced
1
1
Romanian english language native
Work History
AML/CTF Compliance Analyst
ANNA Money
Cardiff, UNITED KINGDOM
11.2022 - Current
- Transaction Monitoring, Customer Onboarding, Account review, and Anti-Money Laundering, CFT
- Reviewed audit and monitoring reports related to consumer and client activities.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Fraud Support Agent
Countingup
London, United Kingdom
09.2021 - 01.2022
- Resolving the customer inquiries via email regarding fraud/dispute customers have experienced on their accounts
- Asking relevant questions to understand where the fraud may have occurred and how it could be prevented
- Investigating the case to work towards a resolution
- Managing day to day onboarding, for new applicants- responsible for requesting any outstanding documentation from the customer in order to satisfy AML/CFT requirements, where necessary following up for receipt, and updating records to be in line with regulation.
Regional Compliance Officer
Money Gram, Money Gram International Inc
02.2021 - 06.2021
- Oversight Money Gram agents on their Compliance and Anti-Fraud programs, principles, standards, policy execution within the Bulgaria and Romania; this includes examination of agent controls, documentation of the review and remediation actions
- Mentor and coach agents, sales and compliance teams on risk management and regulatory topics
- Conduct reviews for standard agents, super agents and hybrid agents, type: Enhanced due diligence (EDD) review, Standard Program Reviews, Follow Up Program Reviews, Form Based reviews and targeted review.
FRAUD INVESTIGATOR
TSYS- UNITED KINGDOM, 2021
Milton Keynes, UNITED KINGDOM
10.2019 - 02.2021
- Complex Fraud, Sainsbury’s Bank Credit Cards
- Managing end-to-end investigation of complex fraud (Account Takeover, First Party Fraud, Scams)
- Reviewing the customer accounts flagged for fraud indicators
- Investigating the suspicious documents
- Fact-finding with customers and gathering evidence
- Offering guidance and training to the fraud analysts' staff regarding complex fraud-related queries
- Liaising with relevant fraud prevention agencies – Cifas, Police, Action Fraud, other financial institutions
- Providing updates to the Operations Manager and Client on current cases
- Working closely with the Fraud Strategy Team to identify any changes in trends
- Closely liaising with the Collections Team and Complaints Team
Fraud Analyst
TSYS, Sainsbury’s Bank Credit cards
Milton Keynes, United Kingdom
09.2018 - 10.2019
- Monitoring in real-time queues and identifying high-risk transactions
- Verifying customers transactions to identify fraudulent activity such as account takes over, first-party fraud other risks
- Debiting or crediting accounts
- Identifying the dispute transaction from fraudulent
- Making outbound calls to customers
- Receiving inbound calls from customers.
Education
Master of Science - Fraud Investigation Management
COVENTRY UNIVERSITY
UNITED KINGDOM 04.2017 - 04.2019
CMI Level 7 Certificate in Strategic Management An -
CHARTERED MANAGEMENT INSTITUTE
United Kingdom 10.2018 - 05.2019
Bachelor’s Degree in Law -
The Free International University of Moldova
01.2006 - 04.2011
Bachelor’s degree - political sciences
The University of European Political And Economic Studies, Moldova State University
01.2003 - 04.2007
Skills
AND EXPERIENCECommunicationCommunicated effectively with a wide range of clients and colleagues, showing interest, actively listening to their needs, and responding appropriatelyExcellent communication skills; written and verbal methods in Romanian, Russian and EnglishAbility to remain calm and communicate clearly with people in high-pressure scenarios, especially for asset recovery and fraud investigationsOrganisationalSupervision and management of five local bank branches on the recovery of credits, detection, and prevention of fraudulent actsExcellent at liaising with external organisations such as the police, the courts and the bailiffEffective planning and organisational skills performing tasks, to fit within the legal prescription termsTeam WorkingAt TSYS, MoneyGram, Countingup and ANNA Money, I demonstrated excellent teamwork skills in a fast-paced environment by coordinating with my colleagues to ensure telephony SLA adherence while understaffed, and casework deadline adherence by distributing specific work streams to the best suited individualAs supervisor for five local bank branches, I helped local team to achieve their target for asset recovery I developed and implemented a strategy and an action plan for monitoring bad debtors (extra judicial actions), this preventive measures, these actions was a great success, because we reduced our asset recovery cost and time Also, we significantly improved bank customer journeyAs lead lawyer for Flux Ltd I produced a national newspaper, conducted some journalistic investigations and also prepared newspaper defence and presented court cases (freedom of speech, reputational damage)ITProficient with Microsoft Office: Excel, Word, PowerPoint, OutlookTrained and skilled in Open-source intelligence, gathering intelligence and transforming this in evidence, also, profiling target Resource websites used depends on region for ex in UK: company house, 192com, and social media In addition, basic skills using Maltego (OSINT) is graphical link analysis tool for gathering and connecting information for investigative tasksExperienced user: of Adobe Photoshop and Corel Draw, TS2 and Broadcom, Threat MetrixFull Clean Driving Licence for Category A and B
Financial Fraud
Surveillance and Evidence Gathering
Records Research
Civil investigations
Financial Services and Products
Fraud detection
Procedure review
Detection models
Effective communication
Types of fraud
Accomplishments
- Chartered Management Institute
- Member of Fraud Advisory Panel
- Seminar at Jaguar Land Rover - JLR experts discussing fraud investigation on new technology, how fraudsters steal cars and how to conduct an investigation in this sector
- (2018)
- Anti-bribery and Corruption: An interactive seminar hosted by Expert Investigations and Eversheds Sutherland (2018)
- Partook in "iDefense’s research into cyber threat actors and the criminal underground economy" at the University of Oxford, (2018).
Interests
Cooking traditional foods from other countries
Keen on travelling, interacting and understanding people from diverse cultures
Physically active through regular jogging and playing badminton with friends
Timeline
AML/CTF Compliance Analyst
ANNA Money
11.2022 - Current
Fraud Support Agent
Countingup
09.2021 - 01.2022
Regional Compliance Officer
Money Gram, Money Gram International Inc
02.2021 - 06.2021
FRAUD INVESTIGATOR
TSYS- UNITED KINGDOM, 2021
10.2019 - 02.2021
CMI Level 7 Certificate in Strategic Management An -
CHARTERED MANAGEMENT INSTITUTE
10.2018 - 05.2019
Fraud Analyst
TSYS, Sainsbury’s Bank Credit cards
09.2018 - 10.2019
Master of Science - Fraud Investigation Management
COVENTRY UNIVERSITY
04.2017 - 04.2019
Bachelor’s Degree in Law -
The Free International University of Moldova
01.2006 - 04.2011
Bachelor’s degree - political sciences
The University of European Political And Economic Studies, Moldova State University
01.2003 - 04.2007