Vlad-Alexandru Serdean
Dezmir,Cluj
Summary
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader
Keyence
Cluj-Napoca , Cluj
03.2024 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Led shifts and motivated team to drive sales.
- Supported new hires through onboarding process for speedy and successful training.
- Organised financial and operational data to help with yearly budgeting and planning.
- Planned revenue generation strategies designed for growth.
Product Sales Leader
Keyence
Cluj-Napoca , Cluj
09.2021 - 03.2024
- Organized trainings for product knowledgement and on site customer trainings.
- Trained new employees in Coorporate policy and Company mindset
- Supported new employees in increasing theyr market knowledge and product knowledge to increase sales
- Built rapport with new and existing customers to boost client retention.
- Delivered high sales performance within budget to strict deadlines and targets.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Increased current product and service sales through knowledgeable customer advice.
Senior Sales Engineer
Keyence
Cluj-Napoca , Cluj
09.2019 - 09.2021
- Sourced new clients through targeted research and networking.
- Coordinated goods and equipment delivery and installation.
- Provided considerate sales aftercare for maintained client satisfaction.
- Built rapport with new and existing customers to boost client retention.
- Initiated new business through tactical prospecting.
Sales Engineer
Keyence
Cluj , Cluj
04.2018 - 09.2019
- Arranged regular meetings with clients to engage with new products and services.
- Sourced new clients through targeted research and networking.
- Coordinated goods and equipment delivery and installation.
- Negotiated profitable sales contracts to achieve revenue targets.
- Adapted client orders to meet evolving business needs and maintain loyalty.
- Monitored competitor activity to remain ahead of market trends and prices.
- Provided considerate sales aftercare for maintained client satisfaction.
- Provided proactive and reactive visits to clients for application testing and service visits.
Education
Diploma of Higher Education - Electrical Engineering
Technical University of Cluj-Napoca
Cluj-Napoca/Romania 06.2013 - 06.2017
Skills
- Leadership skills
- Client account management
- Strategic planning
- Project Management
- Customer relationship building
- Outstanding customer service
- Team development strategies
- Strategic research
Languages
Romanian
Native
English
Fluent
German
Intermediate
Affiliations
- Sports
- Technology
- Travel
Timeline
Team Leader
Keyence
03.2024 - Current
Product Sales Leader
Keyence
09.2021 - 03.2024
Senior Sales Engineer
Keyence
09.2019 - 09.2021
Sales Engineer
Keyence
04.2018 - 09.2019
Diploma of Higher Education - Electrical Engineering
Technical University of Cluj-Napoca
06.2013 - 06.2017
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