Wanchen Newton Jothiraj

* Welcome guests, present menus, and accurately take food and beverage orders.

* Deliver professional and friendly customer service.

* Delivered meals and beverages, ensuring high service standards and guest satisfaction.

* Coordinated with kitchen and bar staff to ensure timely delivery of orders, enhancing overall dining experience.

* Processed cash and card payments efficiently using POS systems, contributing to smooth transactions.

* Maintain cleanliness of dining areas and comply with food safety regulations.

* Supported training sessions for new employees by providing guidance and resources.

Key Achievements

* Consistently received positive customer feedback.

* Maintained excellent order accuracy.

* Recognized for reliability, teamwork, and professionalism.

* Recommended drinks, boosting beverage sales through effective upselling.

* Increased beverage sales through effective recommendations.

* Prepared cocktails, wines, beers, spirits, and non-alcoholic beverages.

* Managed high-volume service periods and special events efficiently.

* Maintained a clean, organized, and fully stocked bar.

* Managed bar inventory and restocking.

* Ensured responsible alcohol service and compliance with hygiene regulations.

* Processed customer payments and balanced cash at the end of shifts.

* Minimised beverage waste through diligent inventory management.

* Recognized for outstanding customer service.

Highlighted key accomplishments in beverage sales and customer service.