Zala Alessio
Student
Cluj-Napoca
Summary
Enthusiastic waiter with one year of experience. Secures team success through hard work, attention to detail and excellent organisation. Passionate Personal Trainer adept at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on proper nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes. Confident individual seeks opportunity in personal training to capitalise on fitness passion and knowledge. Demonstrates excellent planning and timekeeping to meet busy schedules. Committed to supporting and achieving individual health goals. Energetic Fitness Instructor delivering professional, quality exercise programmes. Adept at assessing participant capabilities to maximise personal potential.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Ospatar
Nod House
Botoșani, Romania
06.2022 - 07.2023
- Provided guests with menus and recommended specials.
- Answered phone calls and inquiries, providing information and assistance to callers.
- Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
- Boosted first impression for customers by maintaining clean and orderly front-of-house area.
- Maintained clean and organised space to comply with hygiene and health regulations.
- Answered phone calls and scheduled reservations for guests.
- Used cash registers and credit card machines to cash out customers, handling up to RON5000 in cash per event.
- Greeted and directed visitors, creating positive and welcoming first impression.
- Created memorable customer experiences through attentive, responsive service.
- Demonstrated polite and enthusiastic phone manner to take orders and handle guest queries.
- Monitored food distribution, verified guidelines for special diets and delivered meals to recipients quickly.
- Coordinated reservations and seating arrangements for optimal customer flow.
- Cultivated positive guest relations by managing reservation information and orchestrating speedy seatings.
- Collaborated with kitchen and serving staff for smooth service operations.
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Managed reservations and walk-in guests, optimising restaurant capacity.
- Anticipated and addressed potential issues, preventing service disruptions.
Host, Worked in flower shop
Prăvălia cu Flori
Botosani, Romania
05.2021 - 08.2022
- Providing advice on flower care and maintenance.
- Ordering flowers, plants, and supplies from wholesalers.
- Managing stock levels to ensure fresh and varied inventory.
- Receiving and unpacking flower deliveries and checking for quality.
- Watering, pruning, and maintaining plants and flowers to ensure they remain fresh and healthy.
- Keeping the shop clean and organized, ensuring that display areas are appealing.
- Handling sales transactions, including cash, credit, and online payments.
- Ensuring timely delivery and setup of floral decorations at event venues.
- Keeping records of sales, orders, and inventory.
- Managing schedules and appointments for consultations and deliveries.
- Handling billing, invoicing, and other administrative tasks
Education
Diploma of Higher Education - Electrical Engineering
Universitatea Tehnica Cluj-Napoca
Cluj-Napoca, CJ 10.2023 - Current
Skills
Problem-solving
undefinedTimeline
Diploma of Higher Education - Electrical Engineering
Universitatea Tehnica Cluj-Napoca
10.2023 - Current
Ospatar
Nod House
06.2022 - 07.2023
Host, Worked in flower shop
Prăvălia cu Flori
05.2021 - 08.2022
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