Ana Maria-Madalina Leopea

- Proficiently oversaw and streamlined the handling of technical managers' requests via chat and email, ensuring prompt and effective resolution;

- Strategically coordinated the allocation of engineers, considering their geographical locations and working schedules to maximize operational efficiency and resource utilization;

- Demonstrated adeptness in prioritizing requests based on criticality, while meticulously updating their statuses to facilitate seamless workflow management and timely deliverables;

- Managed the coordination of translators and kept customers updated on the status of their requested translations to ensure clear communication and satisfaction;

- Carefully checked translations for accuracy in dates, numbers, and proper names to maintain quality and consistency;

- Translated documents between English and French, demonstrating strong language skills and cultural understanding for effective communication;