Summary
Overview
Work History
Education
Skills
Websites
Projects
Timeline
Generic
Andrei Roman

Andrei Roman

Junior Full Stack Developer
Constanța,CT

Summary

I'm kind and perseverant guy. I'm very interested in the entertainment industry(video games, movies and music),quite interested in digital art and also I plan to workout. I care how my work is done and how it looks. I can interact with others well. Respect and honesty are my core principals. I have a very strong sense of responsibility, because of this I always try to finish what I started. I'm always eager to offer help if the situation allows it.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Call Center Agent

Elicom
8 2023 - Current
  • Handled inbound and outbound calls, providing excellent customer service and support
  • Addressed customer inquiries, concerns, and complaints promptly and professionally
  • Assisted customers with product information, order status, billing issues, and technical support
  • Identified and resolved customer issues efficiently, escalating complex problems to supervisors when necessary
  • Followed up with customers to ensure their issues were resolved and they were satisfied with the service provided
  • Accurately recorded customer interactions, details, and outcomes in the CRM system
  • Updated customer information and maintained accurate records for future reference
  • Managed time effectively to handle a high volume of calls and meet performance metrics
  • Prioritized tasks and multitasked to ensure efficient workflow and customer satisfaction
  • Collected and documented customer feedback to help identify trends and areas for improvement
  • Suggested improvements to processes and procedures to enhance customer experience and operational efficiency.

Junior Software Developer

Codecool
05.2022 - 05.2023
  • Designed and implemented responsive and interactive user interfaces using HTML, CSS, and JavaScript
  • Utilized JavaScript frameworks and libraries such as React and Angular to create dynamic single-page applications
  • Ensured cross-browser compatibility and optimized front-end performance for faster load times and improved user experience
  • Developed server-side logic using languages such as Node.js, Python, C, C++, C#, Java, or PHP
  • Created and maintained RESTful APIs and GraphQL endpoints for data exchange between the client and server
  • Managed databases including MySQL, PostgreSQL, or MongoDB, ensuring efficient data storage and retrieval
  • Integrated front-end and back-end components to create cohesive and functional web applications
  • Collaborated with UI/UX designers to implement design specifications and improve user experience
  • Ensured seamless data flow and interaction between front-end and back-end systems
  • Used version control systems like Git for source code management, including branching, merging, and pull requests
  • Worked collaboratively with other developers using platforms such as GitHub or GitLab
  • Deployed web applications on cloud platforms such as Heroku
  • Utilized containerization technologies like Docker and orchestration tools like Kubernetes for efficient deployment and scaling
  • Optimized application performance by implementing best practices for front-end and back-end performance
  • Monitored and analyzed performance using tools like Google Lighthouse, New Relic, and performance profiling tools
  • Implemented web security principles and best practices to protect applications from vulnerabilities and attacks
  • Ensured secure data transmission and user authentication using HTTPS, CORS, OAuth, and JWT
  • Participated in Agile development processes, including sprint planning, daily stand-ups, and retrospectives
  • Used project management tools like JIRA, Trello, or Asana to track progress and manage tasks.

Cachier

Selgros Cash and Carry
07.2021 - 05.2022
  • Greeted customers warmly and created a welcoming environment, ensuring a positive shopping experience
  • Operated cash registers, handled cash, and processed credit/debit card transactions with accuracy and efficiency
  • Assisted customers with product information, answered queries, and provided recommendations to enhance their shopping experience
  • Maintained a clean and organized checkout area, ensuring a smooth and efficient process for each customer
  • Addressed and resolved customer complaints and concerns promptly and professionally, ensuring customer satisfaction
  • Assisted with restocking shelves and maintaining store cleanliness during quieter periods
  • Followed all company policies and procedures regarding cash handling, security, and operational standards
  • Worked collaboratively with team members to maintain a positive and productive work environment.

Education

Bachelor Degree in Computer Science -

Ovidius University of Mathematics and Informatics
Constanta, CT

Skills

Python

C

C

C#

Java

Nodejs

HTML5

CSS

JavaScript

React

SQL

Flask

MySQL

PostgreSQL

Microsoft SQL Server

JSON

JSON Web Token

Bootstrap

NET Framework

ASPNET MVC

ASPNET Web API

REST APIs

Git

GitHub

EntityFramework

Unity

Stripe

Visual Studio

JetBrains Rider

Project Planning

Scalability

Time Management

Organizational Skills

Web Design

Web Development

Projects

StayFit:

 StayFit is a guide for gym web application. The user can see routines with their specific exercises, login and register and pay for a membership subscription. The application is developed in C#, uses Microsoft SQL Server and Entity, Identity and JWT, Stripe. React, Javascript, Html and CSS are used for the front end of the application


https://github.com/andyaran99/StayFit



 Dungeon-Crawl:

Is a short Rogue like game, where the player can pick up items and use them, fight different monsters save and load the game in order to win. The game is developed in C# and the environment of the game is made with Unity.


https://github.com/andyaran99/-dungeon-crawl-2-csharp



Battleship:

 Is a console application written in C# made in Rider IDE. The application is a strategy type guessing game for two players. The objective of the game is to destroy the opponent ships.


https://github.com/andyaran99/-battleship-oop-csharp

Timeline

Junior Software Developer

Codecool
05.2022 - 05.2023

Cachier

Selgros Cash and Carry
07.2021 - 05.2022

Call Center Agent

Elicom
8 2023 - Current

Bachelor Degree in Computer Science -

Ovidius University of Mathematics and Informatics

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Andrei RomanJunior Full Stack Developer