I am a people-oriented person with lots of curiosity and willingness to learn.
Overview
2
2
years of professional experience
Work History
Sales assistant
Pepco Retail
05.2025 - 09.2025
collaborated efficiently within a 7-person team and consistently exceeded monthly sales target by an average of 5%;
managed interpersonal conflicts between clients in order to promote a positive climate and safeguard the store's reputation;
maintained accurate daily store records in Excel (cash registers, invoices, inventories) to ensure 100% accuracy in financial tracking;
remained calm and positive in high-stress, dynamic environment to promote service to customers and staff;
Sales assistant
Nala Cosmetics
10.2023 - 09.2024
worked autonomously and achieved 100% of daily tasks;
advised customers on promotions and loyalty programs resulting in a 3% increase in monthly promotional revenue;
resolved critical operational issues (e.g. system outages, cash registers failures) by liaising effectively with management and IT, minimizing customer service downtime;
conducted weekly inventory audits for around 200 products to ensure accuracy in stock levels;
Education
Master's Degree - Occupational Psychology, Organizational and Transport Psychology
West University of Timisoara
10.2025
Bachelor's Degree - Psychology
West University of Timisoara
09.2023
Skills
Communication
Teamwork
Conflict resolution
Task prioritization
Microsoft Office - intermediate level
Data management
LANGUAGE SKILLS
Mother tongue(s): Romanian
Other language(s): English
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Timeline
Sales assistant
Pepco Retail
05.2025 - 09.2025
Sales assistant
Nala Cosmetics
10.2023 - 09.2024
Master's Degree - Occupational Psychology, Organizational and Transport Psychology
West University of Timisoara
Bachelor's Degree - Psychology
West University of Timisoara
Community Service & Volunteer Work
Psychology and Sociology Students Association, Timisoara, 2020-10-28, 2022-06-27, - organizing events for educational, cultural and recreational purposes for students, Responsibilities:, - recruiting and selecting candidates - have shaped my communication, analytical and synthesizing skills;, - creating team-building programs and motivation-boosting exercises to maintain a positive team climate;, Other responsibilities: administrative tasks - tracking attendance and updating member's profile sheets;
PRACTICUM
[ 05/03/2023 – 05/06/2023 ]
Bosch Practicum
Main activity: creating infographics on Psychology topics for Bosch employees.
Relevance: accustoming to a corporate environment.
Skills acquired:
- analyzing and synthesizing academic literature in an informal way;
- creating designs in PowerPoint and Canva;
- communication in formal meetings;
- meeting deadlines and asking for feed-back;
STUDY MOBILITY
[ 27/09/2022 – 10/07/2023 ]
Erasmus+ Mobility for studies in Padova
Within this mobility I have:
- learned to adapt to a multicultural environment - broadening my thinking and communication skills;
- learned about various academic paradigms and research methods used in Psychology;
- strengthened proficiency in English and acquired basic Italian communication skills;