Initially hired as a QA Tester and subsequently promoted to Senior QA Tester
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Successfully identified critical issues during smoke tests, ultimately reducing potential risks in production environments.
- The responsibilities outlined below encompass both those undertaken in my initial role and additional duties assumed following my promotion
- Execute test plans and test cases using TestRail, Jira and Horizon as main tools
- Write clear, concise, and descriptive defect reports and manage follow-up, including fix verification, updating bug tracking database and verifying fixes
- Write daily emails that include information on the team's performance and workflow
- Conduct scripted testing and creative testing
- Report, track and regress issues in Jira Database
- Collaborated with Blizzard to make 'Diablo Immortal' come forth
- Collaborated with all key stakeholders to understand the client's anticipated outcome for product testing
- Analyzed and adjusted software testing systems to increase performance and efficiency
- Proactively collaborated with team members to streamline workflow processes and provided guidance to junior testers, fostering a cohesive and efficient testing environment