Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Certification
Timeline
Generic

Ramona Barcaru

Bucharest

Summary

Dynamic and results-driven Country Manager overseeing operations across three countries in Eastern Europe, with a strong background in the airline and travel industry. Responsible for leading regional business development, sales strategy, and operational execution to ensure consistent growth and market presence across all territories.

Key responsibilities include overseeing multi-country airline partnerships, driving revenue through strategic client acquisition, contract negotiations, and market expansion initiatives, as well as managing budgeting processes to ensure financial efficiency, cost control, and alignment with regional business objectives. Skilled in aligning corporate goals with regional opportunities, ensuring compliance with local regulations, and maintaining high standards of customer and partner satisfaction.

Proficient in cross-cultural team leadership, financial planning, and performance monitoring, with a deep understanding of travel distribution systems, including Amadeus CRS and revenue management tools. Adept at representing the company at regional industry events and building strong relationships with key stakeholders.

With a strong focus on operational excellence, market expansion, and strategic growth, my career objective is to leverage my regional leadership experience to drive long-term, sustainable success across multiple markets while continuously delivering value to partners and stakeholders.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Country Manager Romania, Bulgaria and Rep. Moldova

AVIAREPS Romania
04.2025 - Current

In my current role, I am responsible for managing budgets, financial planning, and forecasting across multiple country operations to ensure profitability and cost efficiency. I consistently achieve revenue targets through strategic initiatives that build and maintain long-term partnerships with local trade partners.

I lead cross-functional teams to ensure operational excellence and alignment with business objectives, while also negotiating with service providers and suppliers to secure favorable terms and improve overall margins.

A key part of my role involves organizing and coordinating B2B events to strengthen brand presence, support partner engagement, and generate new business opportunities. I also build and maintain strong relationships with key industry stakeholders to drive growth and regional expansion.

Additionally, I ensure full compliance with local regulations by working closely with legal advisors and relevant authorities. I monitor competitor activities and market trends to support data-driven strategic decisions. By developing and implementing targeted sales strategies, I have successfully increased market share for aviation and tourism clients within my assigned markets. I also track performance metrics to evaluate progress and identify areas for continuous improvement.

Sales Manager

AVIAREPS
09.2024 - 03.2025
  • Established and managed the local office in Bucharest, overseeing all administrative operations to ensure seamless functionality.
  • Led independent business development initiatives, targeting travel agencies and online sales channels to drive growth.
  • Oversaw airline client contract management, ensuring compliance and fostering strong partnerships.
  • Delivered product training sessions and represented the company at key B2B events to enhance market presence.
  • Spearheaded customer acquisition efforts, expanding the client base while driving increased business from existing customers in the local market.
  • Conducted comprehensive market analyses and maintained regular strategic alignment with airline partners to optimize performance in the Romanian market.

Group Desk Manager

ETURIA
06.2023 - 08.2024
  • Developing strategy plans to increase group segment revenue
  • Managing relationship with airline partners and building new partnerships
  • Attending meetings and events that ensure a productive networking for the company and bring new potential partners
  • Monitoring compliances of procedures to minimize financial losses
  • Analyzing data from the local market / competitors and use info to drive revenue

Senior Group Sales Agent

QATAR AIRWAYS
06.2021 - 05.2023
  • Responsible with handling and negotiating QR groups and seat allocation in order to meet company`s sales strategy and meet the yearly targets
  • Strong contribution in realization of country`s budget by constantly monitoring trade partner's performance
  • Constantly monitoring OAL group practice on local market to make sure QR keeps a competitive level of service

Business Analyst /Senior Sales Support Specialist

QATAR AIRWAYS
06.2016 - 05.2021
  • Data analysis and monitoring of sales performance for Trade Partners on Romanian market
  • Coordinating developments of key accounts in accordance with company strategies to achieve the budget
  • Responsible with merging relevant data to create the incentive schemes for Trade Partners in order to increase market share
  • Acting as a first point contact for corporate accounts and travel agencies on Romanian market
  • Monitor sales & digital team performance in order to identify gaps / opportunities
  • Contribute to determine the fare strategy and ensure an optimized distribution
  • Constantly monitor on competition performance to identify potential and threats
  • Provide business performance analysis and propose strategies and solutions to address commercial challenges or issues identified
  • Plan selling / marketing activities for the assigned areas to ensure optimum revenues and drive growth
  • Communication with Trade and Business Partners - regular newsletters, sales calls and webinars for travel agents, to keep them informed on any product updates, policy changes or any business
  • Responsible with negotiating new contracts with local service providers in the best interest of the company

Senior Reservation Agent

QATAR AIRWAYS
03.2016 - 05.2016

Corporate Sales & Ticketing Agent

AIR FRANCE
05.2007 - 12.2015

Ticketing Agent

PANDA TRAVEL
09.2005 - 04.2007

Ticketing Agent

Air Tour Carpati (National Tourism Authority - ONT Carpati)
06.2004 - 06.2005

Education

Bachelor`s degree - Office Management

Fortuna University
Bucharest, Romania
06.2000

Skills

  • Commercial Aviation Expert
  • Comprehensive understanding of the industry
  • Strong relation with local Trade Partners
  • Business development
  • Budget control acumen
  • Decision-Making authority
  • Strong negotiator
  • Analytical skills
  • Business Analysis
  • Goal-Oriented
  • Inspiring Leadership
  • Commercial Focus
  • Excellent communication
  • Excels in Critical Thinking and Strategy
  • Team Player
  • Microsoft Office (Word, Excel, Power Point)

Accomplishments

  • Maximized sales opportunities in new areas or underperforming areas, constantly adapting the business sales strategy in order to get the best in terms of revenue with the minimum cost of sale.
  • Successfully organizing local events to present airline clients to local trade partners, to discuss the products and increase visibility. Results were beyond expectations, leading to sales increase on all 4 represented airlines: Condor, ITA Airways, SunExpress and Asiana Airlines.
  • Increased clients portfolio and secured relation with the old ones, which led to contracts extension.
  • Exceeded medium corporate revenue by creating local incentive schemes in order bring new corporate clients via trade partners.
  • Increased group segment revenue and exceeded expected budget on a country level.
  • Lead the sales team to achieve YoY revenue increase through dedicated / adapted strategies.
  • Successfully negotiated better terms and conditions with all the service providers during pandemic period, to minimize revenue loss for the company.
  • Increasing revenue coming from medium performing partners through targeted incentive schemes, designed on each business profile.

Languages

English
Advanced
C1
French
Elementary
A2
Spanish
Beginner
A1

Hobbies and Interests

  • Travelling
  • Reading
  • Personal development
  • Gardening
  • Event Organization

Certification

  • IATA
  • Amadeus CRS
  • Introduction to Revenue Management
  • Successful Negotiation
  • Project Management
  • Trainer

Timeline

Country Manager Romania, Bulgaria and Rep. Moldova

AVIAREPS Romania
04.2025 - Current

Sales Manager

AVIAREPS
09.2024 - 03.2025

Group Desk Manager

ETURIA
06.2023 - 08.2024

Senior Group Sales Agent

QATAR AIRWAYS
06.2021 - 05.2023

Business Analyst /Senior Sales Support Specialist

QATAR AIRWAYS
06.2016 - 05.2021

Senior Reservation Agent

QATAR AIRWAYS
03.2016 - 05.2016

Corporate Sales & Ticketing Agent

AIR FRANCE
05.2007 - 12.2015

Ticketing Agent

PANDA TRAVEL
09.2005 - 04.2007

Ticketing Agent

Air Tour Carpati (National Tourism Authority - ONT Carpati)
06.2004 - 06.2005

Bachelor`s degree - Office Management

Fortuna University
Ramona Barcaru