Ramona Maria Vînturiș
Bucharest.
Summary
Results-driven professional with expertise in Scrum framework, operational optimization, and project documentation. Proven ability to enhance system performance, align project objectives, and boost efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Python Network Developer
Intive
10.2022 - Current
- Enhanced project delivery and team productivity by facilitating comprehensive Scrum framework activities.
- Fostered continuous improvement by researching and implementing current Scrum methods and best practices.
- Improved communication and project success by maintaining comprehensive and updated project documentation.
- Optimized system performance and reliability through recommending strategic network improvements based on thorough assessments.
- Aligned project objectives by collaborating with product owners, scrum masters, and developers on requirements and processes.
- Reduced errors and boosted operational efficiency by optimizing and maintaining automation programs.
Technical Support Engineer
Luxoft
05.2021 - 10.2022
- Asked customers targeted questions throughout troubleshooting to determine smart solutions.
- Provided clear and concise step-by-step technical support.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Provided effective system upgrades and support.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
Technical Support Specialist
Trans Sped
06.2020 - 09.2020
- Used communication skills to explain complex technical concepts to non-technical service users.
- Attended emergency call-outs at short notice to provide tech support or fix software, systems or device malfunctions.
- Provided customer care, resolving technical concerns accurately and efficiently within agreed timeframes.
- Communicated technical information to non-technical audiences through easy-to-follow presentations, explanations or demonstrations.
- Used listening skills to obtain and note all information of customer issues, helping to solve problems more effectively.
Data Analyst Intern
IBM Romania
06.2019 - 09.2019
- Synthesized large datasets into actionable insights, elevating decision-making.
- Resolved data quality problems and troubleshot data issues.
- Analyzed work practices to recommend improvement action.
Education
Bachelor of Engineering - Electronics, Telecommunications and Information Technology
POLITEHNICA University of Bucharest
Bucharest2022
Skills
- Technical documents comprehension
- Communication skills
- Software diagnosis
- Time management
- Strategic planning
- Agile Software Development
- Continuous Improvement
- Problem Solving
- Research
- Scrum
Certification
- Professional Scrum Master™ I Certification (PSM1) @scrum.org
Achieved Professional Scrum Master (PSM I) certification from Scrum.org, demonstrating expertise in Agile and Scrum methodologies.
Applied critical thinking and problem-solving skills.
Deep understanding of Scrum principles, roles, events, and artifacts, ensuring alignment with Agile values.
- Business Analysis @readyforit.eu
Gained a deep understanding of requirements gathering, process mapping, and stakeholder management.
Worked closely with stakeholders to identify business needs, analyze data, and recommend solutions that align with organizational goals.
Created and project documentation, such as business requirements, process flows, use cases, and test plans.
Provided regular project updates to stakeholders, including progress reports and risk assessments.
Tested and validated solutions to ensure they meet business requirements and are user-friendly.
Used: Agile and Scrum Methodologies , Entity-relationship diagrams (ERD), SQL, Jira, Confluence, Power BI, Unified Modeling Language (UML)
Overall, the course required me to use critical thinking and problem-solving skills, as well as strong communication and collaboration abilities.
- Juniper JNCIA Certification @junipernetworks
Networking fundamentals: This includes knowledge of networking concepts such as OSI model, TCP/IP protocol suite, LANs, WANs, and IP addressing. Routing concepts such as OSPF and RIP, Switching concepts such as VLANs, trunking, and Spanning Tree Protocol (STP).
- Juniper JNCIS Certification @junipernetworks
Advanced routing concepts: This includes knowledge of routing protocols such as OSPF, BGP, and RIP, as well as advanced routing policies, route filtering, and redistribution.
Switching concepts: This includes knowledge of layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), and Link Aggregation Control Protocol (LACP).
- Cisco CCNA1 Certification @cisco
- Cisco CCNA2 Certification @cisco
- Cambridge C1 Advanced English
Timeline
Python Network Developer
Intive
10.2022 - Current
Technical Support Engineer
Luxoft
05.2021 - 10.2022
Technical Support Specialist
Trans Sped
06.2020 - 09.2020
Data Analyst Intern
IBM Romania
06.2019 - 09.2019
Bachelor of Engineering - Electronics, Telecommunications and Information Technology
POLITEHNICA University of Bucharest
- Professional Scrum Master™ I Certification (PSM1) @scrum.org
Achieved Professional Scrum Master (PSM I) certification from Scrum.org, demonstrating expertise in Agile and Scrum methodologies.
Applied critical thinking and problem-solving skills.
Deep understanding of Scrum principles, roles, events, and artifacts, ensuring alignment with Agile values.
- Business Analysis @readyforit.eu
Gained a deep understanding of requirements gathering, process mapping, and stakeholder management.
Worked closely with stakeholders to identify business needs, analyze data, and recommend solutions that align with organizational goals.
Created and project documentation, such as business requirements, process flows, use cases, and test plans.
Provided regular project updates to stakeholders, including progress reports and risk assessments.
Tested and validated solutions to ensure they meet business requirements and are user-friendly.
Used: Agile and Scrum Methodologies , Entity-relationship diagrams (ERD), SQL, Jira, Confluence, Power BI, Unified Modeling Language (UML)
Overall, the course required me to use critical thinking and problem-solving skills, as well as strong communication and collaboration abilities.
- Juniper JNCIA Certification @junipernetworks
Networking fundamentals: This includes knowledge of networking concepts such as OSI model, TCP/IP protocol suite, LANs, WANs, and IP addressing. Routing concepts such as OSPF and RIP, Switching concepts such as VLANs, trunking, and Spanning Tree Protocol (STP).
- Juniper JNCIS Certification @junipernetworks
Advanced routing concepts: This includes knowledge of routing protocols such as OSPF, BGP, and RIP, as well as advanced routing policies, route filtering, and redistribution.
Switching concepts: This includes knowledge of layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), and Link Aggregation Control Protocol (LACP).
- Cisco CCNA1 Certification @cisco
- Cisco CCNA2 Certification @cisco
- Cambridge C1 Advanced English
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