Summary
Education
Timeline
Certification
Work History
Skills
Hi, I’m

Stefania Pruteanu

Contractor
Cluj-Napoca,RO
Stefania Pruteanu

Summary

After 5+ years of experience in assisting customers and colleagues with various hardware and software- related challenges, I'm shifting towards a career change.

I'm currently following the course for QA Manual Software within Beetroot's Academy to develop my skills and seeking to kick-start my career with an internship :)

Education

University "Ovidius"
Constanța

Bachelor of Science from Computer Science
09.2014 - 07.2017

University Overview

Beetroot Academy

Course from QA Manual
07.2023 - Current

University Overview

• Knowledge of SDLC and STLC and the basics of Scrum, Waterfall, and Kanban development methodologies;

• Understanding of test design techniques; particularly Black Box (boundary value analysis, pairwise testing);

• Knowledge of bug tracking and workflow management tools; working with Jira;

• Understanding of the testing fundamentals

• Knowledge of test management systems: TestRail, Azure DevOps;

• Understanding of client-server architecture and API principles;

• Experience with test documentation, namely test cases, checklists, bug reports, test plans;

• Basic knowledge of SQL queries and MySQL database;

• REST, SOAP testing with Postman and SoapUI;

• Manual testing of web and mobile applications: practical skills of finding bugs and creating bug reports;

• Understanding of the rules and principles of task estimation;

• Knowledge of automation basics (Selenium IDE, Jmeter).

• Basic skills of working with Git and command line;

Timeline

Beetroot Academy
Course from QA Manual
07.2023 - Current

Google Ads Search Certification

06-2023

EF SET English Certificate 79/100 (C2 Proficient)

05-2023
Contractor
Subsystems Switch Group SRL
01.2021 - Current
Technical Support
Studio20Live
06.2019 - 07.2020
Network Computer Systems Technician
Nemesis Media SRL
03.2018 - 03.2019
IT Specialist
SC Triton SRL
09.2017 - 12.2017
University "Ovidius"
Bachelor of Science from Computer Science
09.2014 - 07.2017

Certification

Google Ads Search Certification

Work History

Subsystems Switch Group SRL
Cluj-Napoca

Contractor
01.2021 - Current

Job overview

  • Acted as first point of contact for all IT & technical queries
  • Provided technical support and troubleshooting assistance to staff members, ensuring smooth operation of computer systems and software
  • Conducted training sessions to educate employees on basic IT skills and best practices
  • IT Administrative support as requested

Studio20Live
Constanța

Technical Support
06.2019 - 07.2020

Job overview

  • Assisted management with technical and software related solutions
  • Maintained and configured office equipments and staff workstations
  • Trained employees with required skills and knowledge for their role
  • Resolved diverse range of technical issues across multiple systems and applications for end-users across various time zones

Nemesis Media SRL
Constanța, CT

Network Computer Systems Technician
03.2018 - 03.2019

Job overview

  • Provided OS support & configuration ( Windows 10 Server 2016, VMs )
  • Backup/restore solutions for databases and OS
  • Monitored technical documentation of work in progress, calls received, actions taken, and solved issues
  • Delivered services to customer locations within specific timeframes
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes

SC Triton SRL
Constanța, CT

IT Specialist
09.2017 - 12.2017

Job overview

  • Software OS installation and configuration and deployment in AD
  • Provided technical and software support via phone and email tickets
  • Written demanded ERP reports with SQL queries
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks

Skills

Staff Management

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Stefania PruteanuContractor